Privacy Policy
(Revised 2021-03-22)
Kamloops Water Sport Rentals Ltd. is committed to respecting the personal information of all Kamloops Water Sport Rentals Ltd. Hereinafter collectively referred to as the “KWSR”. customers, supporters, and users of our website. The following Privacy Policy shows how your information is collected, used, and protected. Personal information collected or provided by telephone, email, in person or through the website www.kamloopswatersportrentals.ca is governed by this privacy policy. KWSR does not store cookies on user’s computers visiting kamloopswatersportrentals.ca. KWSR also does not disclose user personal information to third parties.
What is personal information?
Personal information is any information about or relating to an identifiable person. Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. Common types of personal information can include:
- Name
- Address
- Postal code
- Marital status
- Age
- Residential, business, and telephone numbers
- Credit card number
- Email address
- Information we collect
Depending on the level of user interaction, KWSR will collect the following personal information: name, address, age, telephone number, email address and credit card details for payment.
KWSR will collect your information via various ways, for example when you submit a query via our website, when you make a reservation, or when you email, call or otherwise communicate with us.
Why we collect personal information?
We use your personal information we collect for the following purposes:
- Secure your rentals, provide you with products and/or services, process, and complete transactions, and send you related information, including rental confirmations, invoices, updates, security alerts, support, and administrative messages.
- Respond to your comments and questions and provide customer service.
- Send you news and information about events, activities, offers, promotions, products, and services offered by KWSR that we think will be of interest to you.
How long do we hold personal information?
Personal information is retained only if it is deemed necessary for the purposes set out above or for so long as is legally necessary. When information is no longer required, we will destroy, erase, or depersonalize personal information.
Keeping your information Accurate
We will make every reasonable effort to keep your information accurate and up to date. Having accurate information about you enables us to give you the best possible service. To ensure that personal information is accurate, complete, and up to date, we urge you to provide us with changes to addresses, telephone numbers and email addresses. If you find errors in our information about you, let us know and we will make appropriate corrections.
Security
KWSR is committed to protecting the information you provide us. To prevent unauthorized access, use, disclosure, distribution, loss, alteration or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, KWSR has in place appropriate administrative, physical, and technological safeguards and managerial procedures to safeguard the information we collect. Access to personal information will be restricted to authorized personnel who require the information to perform their duties properly. Additionally, access will be limited to only that information that is strictly necessary for the performance of those duties.
Your Information Choices and Changes
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails. If you opt out of receiving such communications, we may still send you non-promotional emails, such as emails about your account, purchases, or our ongoing business relations.
If your personal information changes, or if you no longer desire our service, you may correct, update or delete your information by emailing us at bookings@kwsr.ca or contacting us by telephone or postal mail listed in on our website.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at bookings@kwsr.ca. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Twitter button or interactive mini programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Changes to this Statement
If there are updates to the terms of KWSR‘ Privacy Statement or Policy, we will post those changes on our website — www.kamloopswatersportrentals.ca — and update the revision date in this document, so you will always know what information we collect, how we use it, and what choices you have.
Contact us
If you have a question about this Policy, please contact us at:
Kamloops Water Sport Rentals Ltd.
1446 River Street
Kamloops, BC
V2C 1Y9